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Dr. Roseberry uses secure text messaging through Klara. Below are instructions to navigate text messages.

Respond to a Message from Your Dr. Roseberry

  1. When you receive a text from Dr. Roseberry on Klara, click the link in the text message.

  2. Enter your date of birth on the confirmation screen. Tap Confirm.

 

Note: For security purposes, you may need to re-verify your date of birth occasionally.

 

You will be logged in to Klara, where you can see the message from your provider and respond.

Log in using your Web Browser

  1. From any desktop or mobile browser, navigate to patient.klara.com.

  2. Enter your cell phone number.

  3. After entering your number, you will receive a four-digit verification code via text. Enter the code to confirm you are using the device.

  4. Enter your date of birth on the confirmation screen. Tap Confirm.

 

Note: For security purposes, you may need to re-verify your date of birth occasionally.

 

You will be logged in to Klara, where you can message your provider and view any previous messages in the conversation.

For troubleshooting go to:

Accessing your Klara Account:

https://support.klara.com/s/article/ARTICLE-Accessing-Your-Klara-Account

I cannot login to my account:

https://support.klara.com/s/article/ARTICLE-I-Can-t-Log-in-To-My-Account

Not  getting verification code:

https://support.klara.com/s/article/Two-Factor-Authentication-for-patients-in-Klara

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